If you receive a shipment from our liquor warehouse with damage, defective, or missing product, you can apply for a credit.
The credit application is due on the 15th of each month.
Please submit a request for credit by logging into our TransAction Portal (TAP) when defective, broken, or missing product is discovered. We will not issue a credit for invoices over six months old.
Do not accumulate defective merchandise. Submit a credit application even if it is only for one item.
Code | Description |
---|---|
902 | Low Content |
903 | Spoiled or Curdled |
904 | Sediment |
905 | Bad Cap |
906 | Leaker |
907 | No Label |
908 | Short Pack |
909 | Bad Taste |
910 | Bad Color |
911 | Defective Bottle |
912 | Dry Breakage |
913 | Wrong product or Mislabeled Case |
914 | Truck Breakage or Shortage |